Simple, fair pricing · 7-day free trial on Growth

Pay for results, not seats.

One flat monthly price per med spa — based on conversation volume, locations, and team features. No per-lead fees, no surprise SMS charges, no developer required.

See plans Talk to sales

No credit card · Cancel anytime · Save 20% on annual plans

< 3s

Avg. first response

12%+

Visitor → Lead rate

30%+

Leads captured after hours

99.9%

Widget uptime

Trusted by modern med spas

Lume Aesthetics

Glow Studio

Skin Atelier

Bare Medspa

Halo & Co.

Verve Clinic

Lume Aesthetics

Glow Studio

Skin Atelier

Bare Medspa

Halo & Co.

Verve Clinic

Lume Aesthetics

Glow Studio

Skin Atelier

Bare Medspa

Halo & Co.

Verve Clinic

Plans

Three plans, built around your med spa.

Start with what you need today. Upgrade the moment you need more locations, SMS, or advanced analytics.

For a single med spa

Starter

$50/month

billed monthly

Everything a single-location med spa needs to greet visitors, answer FAQs, and capture consultation leads 24/7 — with AI analytics, lead scoring, and HIPAA-aware handling baked in. Upgrade to Growth to add the built-in calendar, URL-scraper onboarding, and multi-language widget.

Choose Starter

600 / moConversations
1Locations
Add-onCalendar

1 website widget, 1 location
AI answers from your approved knowledge base
Lead capture (name, phone, email, service, time)
Email notifications to staff
Up to 600 conversations / month
Basic lead dashboard with status
Standard widget branding (logo + colors)
AI conversation analytics & CSAT ratings
Visitor intelligence (geo, device, referrer)
Lead scoring, tagging & custom fields
Daily summary email reports
Auto-responder rules & quick replies
Team activity log (30 days)
HIPAA-aware PII handling

Growth

$100/month

billed monthly · save 20% yearly

Built for med spas booking 40+ consultations a month. Unlock advanced widget customisation, service-specific routing, AI lead scoring, conversion funnels, and multi-language support.

Start 7-day free trial

3,000 / moConversations
1–2Locations
12 incl. RTLLanguages

Everything in Starter
Up to 3,000 conversations / month
Full conversation history & transcripts
Advanced widget customisation: position, greeting, tone, avatar, theme & per-page rules
Service-specific routing & hot-lead alerts
AI-powered lead scoring & smart reply suggestions
Conversion funnel analytics
A/B testing for greetings & CTAs
Slack & Microsoft Teams notifications
URL scraper for Knowledge Base (paste your site URL — services, FAQs, and hours auto-fill in seconds)
Built-in calendar with live booking slots & SMS/email reminders (no Google OAuth required)
Multi-language widget — 12 languages with auto-detect, RTL support & visitor language switcher
Email template library & saved replies
Priority onboarding (under 24h)

For multi-location groups

Pro

$210/month

billed monthly · save 20% yearly

For med spa groups that need multi-location routing, a white-label widget with a custom domain, role-based access, dedicated AI model fine-tuning, and 24/7 priority support.

Choose Pro

10,000 / moConversations
Up to 5Locations
Custom domainWhite-label

Everything in Growth
Up to 5 locations & unlimited widgets
Up to 10,000 conversations / month
Advanced analytics (conversion, after-hours, SLA, cohort)
White-label widget (hide AivaSpa branding, your colors, your logo)
Custom domain (e.g. chat.yourspa.com) — map up to 3 of your own domains with DNS verification
Role-based access (owner / manager / staff / receptionist)
Audit log & extended data retention (1 year)
Custom data residency & retention policies
Priority AI inference (faster first response)
Dedicated AI model fine-tuning per brand
All 12 languages + priority custom-locale requests
Multi-location custom calendar with team routing
Compliance & HIPAA audit reports
24/7 priority support + dedicated account manager

Growth includes a 7-day free trial — start using AivaSpa today, pick a paid plan only when you're ready. Annual billing saves 20% on Growth and Pro.

Compare

Every feature, side by side.

No fine print. Pick the row that matches your med spa today and the column you want to grow into.

FeatureStarterGrowthPro

Website widget12Unlimited

Locations11–2Up to 5

AI knowledge-base answers✓✓✓

URL scraper for Knowledge Base—✓ (1-click KB autofill)✓ (1-click KB autofill)

Built-in calendar & booking reminders—✓ (no Google OAuth)✓ Multi-location

Multi-language widget—12 languages (auto-detect + RTL)All 12 + custom locale requests

Custom domain (white-label)——Up to 3 (e.g. chat.yourspa.com)

Lead capture & dashboardBasicStandardAdvanced

Conversation historyLast 30 daysFull historyFull history + 1yr retention

NotificationsEmail + daily summaryEmail + Slack/TeamsEmail + Slack/Teams + custom routing

Widget branding & customisationStandard (logo + colors)Advanced (position, greeting, tone, avatar, theme, per-page rules)White-label (hide AivaSpa branding + your custom domain)

Lead scoring, tagging & custom fields✓✓ + AI-powered✓ + AI-powered + custom models

A/B testing & funnels—✓✓

Monthly conversations6003,00010,000

Analytics dashboardAI analytics + CSATConversion funnels + cohortsSLA, after-hours, cohort & custom reports

Role-based access——Owner / Manager / Staff / Receptionist

Audit log & data retention30 days90 days1 year + custom retention

Compliance & HIPAA reports——✓

Dedicated account manager——✓

Uptime SLA99.9%99.9%99.95%

SupportEmailPriority24/7 priority + Slack

OnboardingSelf-guidedPriority setupGuided rollout + AI fine-tuning

Pricing FAQ

Questions med spa owners ask.

Plans are flat monthly subscriptions based on conversation volume, locations, and team features. You can pay monthly or save 20% with annual billing. Every plan includes the core widget, AI Q&A, lead capture, and dashboard — you only pay more when you need higher conversation limits, SMS, or multi-location routing.

A conversation is a single visitor session with the chat widget, even if it has many back-and-forth messages. If the same visitor returns later, that's a new conversation. Internal staff messages and bot configuration tests are not counted.

Yes. The Growth plan starts with a 7-day free trial — no credit card required. You can install the widget, upload your FAQs, and capture real leads before you decide. After the trial you can keep Growth, switch to Starter, upgrade to Pro, or cancel anytime in one click.

Of course. You can upgrade or downgrade from your dashboard at any time. Upgrades take effect immediately and are pro-rated; downgrades take effect at the start of the next billing cycle.

AivaSpa is HIPAA-aware by default on every plan and includes a signed Business Associate Agreement at no extra cost. Pro also includes compliance & HIPAA audit reports.

We'll never cut off a live chat. If you exceed your monthly limit, we email you a heads-up and add 1,000-conversation packs at $29 each. You can also set a hard cap from your dashboard if you prefer.

No. AivaSpa includes its own built-in calendar with working hours, buffer time, and email/SMS reminders — no Google OAuth, no extra account, no extra cost. Available from the Growth plan and up.

On Growth and Pro, paste your med spa's website URL and AivaSpa auto-extracts your services, prices, durations, FAQs, working hours, and brand voice into the knowledge base. You review, tweak, and save — onboarding takes minutes, not days.

Yes — Growth includes 12 languages (English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Turkish, Arabic, Chinese, Japanese) with browser auto-detect, a manual switcher, and full RTL support for Arabic. The AI itself replies in the same language, and the entire UI (form labels, errors, consent text) is translated.

Two things. First, the chat widget runs under your own brand — no "Powered by AivaSpa" footer, your logo, your colors. Second, you can map up to 3 of your own domains (e.g. chat.yourspa.com) so the chat loads from your infrastructure. Pro agencies use this to offer AivaSpa to their med spa clients as their own product.

No. AivaSpa answers strictly from your approved knowledge base, never invents pricing, and never makes medical or outcome guarantees. A disclaimer is shown to every visitor, and treatment suitability is always deferred to a licensed provider during consultation.

Yes — annual billing saves you 20% on Growth and Pro. We also offer volume discounts for med spa groups with 3+ locations. Contact sales@aivaspa.com for a custom quote.

Ready when you are

Built for growth. Available today.

Start your 7-day free trial on Growth or talk to our team about a custom rollout for your med spa group.

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