AivaSpa Logo
AivaSpa
Get started
Now live in beta · 12 med spas onboarded

The 24/7 AI receptionist for med spas.

AivaSpa greets every website visitor, answers treatment questions from your approved knowledge base, captures consultation leads, and pings your staff instantly — by email or SMS.

Get started freeSee how it works

Free 14-day trial · No credit card · Cancel anytime

Aiva · Lume Aesthetics

Online · responds in seconds

Hi! Are you looking to book a consultation or ask about a treatment?
Do you offer Botox and how much is it?
Yes — we offer Botox consultations. Exact pricing depends on the units needed; a licensed provider confirms during your consultation. May I take your details to set it up?

Quick reply

Sure, here are my details

Book Botox consultAsk about fillersSee pricing
Aiva is typing…

Information is general; a licensed provider confirms treatment suitability and pricing.

Email · Owner
just now

New lead: Sarah Chen — Botox consult, Sat 2–4pm

SMS · Front desk
11:42 PM

After-hours lead from /pricing captured

Calendar
12:04 PM

Consultation booked — auto-confirmed

Trusted by modern med spas

Lume Aesthetics
Glow Studio
Skin Atelier
Bare Medspa
Halo & Co.
Verve Clinic
Lume Aesthetics
Glow Studio
Skin Atelier
Bare Medspa
Halo & Co.
Verve Clinic
Lume Aesthetics
Glow Studio
Skin Atelier
Bare Medspa
Halo & Co.
Verve Clinic
Why AivaSpa

A receptionist that never sleeps, never drifts off-brand.

Built specifically for the way med spas sell — across services, treatments, and consultations.

Built for med spas

Trained around treatment flows, not generic support. Botox, fillers, laser, facials, body contouring — your services, your tone, your disclaimers.

Powered by AI

A retrieval-only conversation engine answers strictly from your approved knowledge base. No invented pricing, no medical claims, no off-brand replies.

Designed for bookings

Captures name, phone, email, service interest, and preferred time. Pushes structured leads to your dashboard and pings staff instantly.

Features

From first hello to confirmed appointment.

Every step of the visitor-to-patient journey, automated and on-brand.

Lead capture

Make lead capture self-driving

Stop losing visitors to slow replies and missed forms. AivaSpa detects buying intent mid-conversation, collects the right details, and drops a structured lead into your dashboard before the visitor closes the tab.

  • Name, phone, email, service interest, preferred time
  • Validates phone & email format as you type
  • Saves partial leads if a visitor drops off
  • Tags source URL, after-hours flag, and service

New lead captured

Hot
SC

Sarah Chen

sarah@example.com · (415) 555-0142

Service

Botox consult

Preferred

Sat 2–4pm

11:42 PM · After hours
/pricing
Conversation engine

Answer treatment questions instantly

A 24/7 receptionist that knows your menu, your hours, and your voice. Every answer is grounded in your approved knowledge base so pricing and clinical claims never drift.

  • Multi-turn memory within a session
  • Graceful fallback to staff handoff
  • Configurable greeting & proactive prompt
  • Branding matches your spa (logo, colors, tone)

Approved knowledge base

3 services · 12 FAQs
Botox

Pricing depends on units; provider confirms at consult.

Source: FAQ #3

Fillers

Appointments: Tue–Sat, 10am–6pm. Last booking 1h before close.

Source: FAQ #7

Laser

Avoid sun 2 weeks pre/post. Patch test required for new clients.

Source: FAQ #11

Add FAQ
Pipeline

Move every lead into a booked consultation

Leads land in a focused inbox with status, transcript, and source. Filter, assign, follow up, and mark Booked — without juggling DMs, voicemail, and spreadsheets.

  • Statuses: New → Contacted → Booked → Lost
  • Full chat transcript on every lead
  • Search & filter by service, date, status
  • One-click contact: call, email, or text

Leads pipeline

Search

New

12

Contacted

8

Booked

14

Lost

3

SC

Sarah Chen

Botox · 2m ago

→
JP

J. Park

Fillers · 14m ago

→
MA

M. Alvarez

Laser · 1h ago

→
Analytics

Understand your pipeline at a glance

A minimal dashboard shows visitor-to-lead conversion, after-hours share, and time-to-first-response — so you know exactly where revenue is leaking and where to invest.

  • Visitor → Lead conversion rate
  • After-hours leads captured
  • Average first-response time
  • Service interest breakdown

Visitor → Lead

+18%

14.2%

32%

After hours

1.4s

First reply

38%

Booked

How it works

Up and running in an afternoon.

No code, no developers. Paste one snippet, upload your FAQs, and AivaSpa is greeting visitors the same day.

Start your free trial
  1. 01

    Install the widget

    Paste one script tag into your website. The widget is < 50KB and loads lazily — no impact on page speed.

  2. 02

    Upload your services & FAQs

    Add treatments, hours, and policies to your approved knowledge base. The AI answers strictly from these.

  3. 03

    Match your brand

    Set your spa's logo, colors, greeting message, and proactive prompt timing.

  4. 04

    Capture & notify

    AivaSpa greets visitors, captures leads, and sends email + SMS to your team the moment a lead comes in.

Dashboard

Your leads, your dashboard.

A focused inbox and a clean analytics view — everything you need to follow up, in one place.

aivaspa.com/dashboard

Leads
Conversations
Analytics
Knowledge
Settings

Today

Live

New leads

12

+3

Booked

5

+2

Reply time

1.4s

−0.6s

Leads inbox

Status, transcript, and source on every lead.

Conversion analytics

Visitor → Lead, after-hours, reply time.

Compliance-first

Approved KB, disclaimers, audit log.

Loved by med spa teams

Real teams. Real booked consultations.

“AivaSpa booked three consultations from after-hours traffic in the first week. The dashboard tells us exactly which treatments people are asking about — it changed how we staff our front desk.”

Dr. Mara Vance

Owner, Lume Aesthetics

“We used to lose leads between web forms, DMs, and missed calls. Now every visitor gets an instant answer, and my team gets a clean, prioritized inbox every morning.”

Priya Shah

Manager, Glow Studio

Sample conversation
From PRD §5.3
Visitor

Do you offer Botox?

AivaSpa

Yes, we offer Botox consultations. Would you like to book one?

Visitor

How much?

AivaSpa

Pricing depends on the units needed. A licensed provider can confirm exact pricing during your consultation. May I collect your details to set it up?

Visitor

Sure.

AivaSpa

Great! What's your name, phone, and a preferred time? (captures lead)

FAQ

Questions med spa owners ask.

No. AivaSpa is configured to answer only from your approved knowledge base, never invent pricing, and never make medical or outcome claims. It always defers treatment suitability and pricing to a licensed provider during consultation, and a disclaimer is shown to every visitor.

Most med spas are live in under a day. You paste one script tag onto your site, upload your FAQs and services, set your branding, and AivaSpa starts greeting visitors immediately.

Leads are saved to your dashboard with full transcript, source URL, and after-hours flag. You and your staff receive an instant email and SMS, and the lead is queued for follow-up — no lead is ever lost.

Yes. The dashboard includes an FAQ editor, a service catalog, branding controls (logo, colors, greeting, position), and team management with roles.

Data is encrypted in transit (TLS) and at rest, with role-based access. AivaSpa is HIPAA-aware in its handling of PII, supports data deletion requests, and offers configurable retention windows.

Ready when you are

Built for growth. Available today.

Start your 14-day free trial or talk to our team about a custom rollout for your med spa group.

Get startedContact sales